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Return & Warranty Policy

At Bhagya Cookware, we are committed to providing you with high-quality products and ensuring your satisfaction. We understand that sometimes issues can arise, so we have established the following return and warranty policy to assist our valued customers.

Return Policy:

  • No Standard Returns: Please note that we do not offer a standard return policy for our cookware products. Once purchased, items cannot be returned unless they are damaged or defective upon arrival.
  • Damaged or Defective Products: If your product arrives damaged or has a manufacturing defect, please notify us within 7 days of delivery. We will assess the situation and arrange for a replacement at no additional cost to you.

Pre-Seasoned Cookware:

  • Ready to Use: All our cookware is pre-seasoned with high-quality gingelly oil, making it easy to use straight out of the box. This unique feature not only enhances the cooking experience but also simplifies maintenance, allowing you to enjoy your culinary adventures without delay.

How to Initiate a Return or Warranty Claim:

  • Contact Us: Reach out to our customer service team via email or phone within the specified time frame (7 days for damaged products, one year for warranty claims).
  • Provide Details: Please provide your order number, a brief description of the issue, and any relevant photos if applicable (for damaged products).
  • Follow Instructions: Our team will review your request and provide instructions on how to return the damaged product or proceed with the warranty claim.

Customer Service:

  • We are here to help! If you have any questions or need assistance with your purchase, please do not hesitate to contact our customer service team. Your satisfaction is our priority, and we are committed to ensuring a positive experience with Bhagya Cookware.

    Thank you for choosing Bhagya Cookware, where quality meets tradition!